Shipping policy
Thank you for shopping with SLINTRIX. This policy explains how and when your order will be processed and delivered.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You will receive a confirmation email once your order ships.
Shipping Times
Estimated delivery times after processing:
- Domestic (United States): 5–10 business days
- International: 10–20 business days, depending on destination
Delivery times are estimates and may vary due to carrier delays, customs, or other factors outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order. Any free-shipping offers and their conditions will be shown at checkout.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your delivery.
Customs & Import Duties
International orders may be subject to customs fees or import duties charged by the destination country. These charges are the responsibility of the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at hello@slintrix.com and we will work with the carrier to help resolve the issue.
Contact Us
For shipping questions, email hello@slintrix.com. We aim to respond within 1–2 business days.